Помогите пожалуйста!!!!!!!!!!!!!!!!!!!
Complete the rules of customer care underlining the correct words.

1. The customer is (always/never) right.

2. (Always/Never) be polite and professional.

3. The customer (is/isn’t) complaining about you personally.

4. Be (positive/negative). Its (better/worse) for the customer to complain than to walk away.

5. Apologise (immediately/eventually ) and offer to correct the mistake.

6. Take your customer away (from/towards) other people when they make their complaint.

7. You don’t (want/want) an argument with your customer.

8.(Ask/Don’t) ask the customer to tell you what the problem is.

9. (Listen/Don’t) listen carefully to what they tell you.

10. (Stay/Don’t) stay calm at all tines.